Essex House Medical Centre - How to make an appointment to see your doctor or nurse at the surgery

Appointments

diary Our appointment line is 65046, and opens at 8.00am.

We offer a mix of pre-booked and ‘on the day’ appointments.

The core times for consultations are 9.00am – 12.00 pm and 3.30 – 5.30pm Mon- Fri.

We offer pre-booked appointments up to 4 weeks in advance and some late surgeries for those who cannot attend during normal working hours. We are also open on alternate Saturdays. Our full opening hours are as above.

Emergency Line

We have a dedicated emergency line to help us deal with urgent requests for help. Please ring 63101. The doctor may advise you to ring 999 if the problem needs immediate attention. This line is open at the following times:-

Monday, Tuesday, Wednesday, Friday 8.00am – 6.30pm

Thursday 8.00am – 1.00pm & 3.00pm – 6.30pm

Home Visits

home visits If you feel you need a home visit please ring 63071 before 10.30am (except for emergencies). Please give the receptionist as much information as you can so the doctor can give your request due priority. Your request will be passed to the doctor who may call you to assess your problem.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.

Test Results

test12 The practice has a strict policy regarding confidentiality and data protection. We will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.

Investigations & Enquiries

We will try to contact you if we receive any results which are serious and need urgent attention, but we may not be able to get hold of you. Therefore please ring or call in at the surgery 7-10 days after you have had any investigations, to be given the results. X-Rays and scans will often take at least 14 days to be reported.

For all enquiries please ring 63071. If you wish to speak to a doctor or a nurse and they are unavailable at the time of your call we will take your details and call you back.

Further Information

Patient Group

Survey Report